Shipping policy

📦 Order Processing

All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information (when available).

Please note: Processing times may be slightly longer during high‑volume periods or holidays.

 

🌍 Shipping Times

Because Nova Trend Supply partners with global suppliers to bring you the latest trending products at the best prices, shipping times may vary depending on your location.

Estimated Delivery Times:

• United States: 7–15 business days
• United Kingdom & Europe: 7–18 business days
• Canada & Australia: 10–20 business days
• Rest of World: 10–25 business days

These are estimates and may vary due to customs, carrier delays, or seasonal demand.

 

✈️ International Shipping

We ship worldwide. Some countries may experience longer delivery times due to customs procedures or limited carrier availability.

Any customs fees, import taxes, or duties are the responsibility of the customer.

🔍 Tracking Your Order

Tracking numbers are provided for most orders. Some items may ship separately to ensure faster delivery.

If your tracking number shows no updates after several days, this is normal during international transit.

 

❗ Delayed or Lost Packages

If your order has not arrived within 30 business days, please contact our support team and we will assist you in resolving the issue.

We are committed to making sure you receive your order.